UC Client

• Work from anywhere, anytime
• Enterprise contacts and user presence
• Softphone calling
• Click to call
• One, unified interface
• Chat (individual, group, and private)
• Eliminate costly, fragmented tools
• Zero configuration
• Video meetings with screensharing
• Productivity enhancement tools, e.g. tasks, notes
• Voicemail – vmail to email and vmail transcription
• Call Recording

Mobile Application

• A desk phone in their pocket
• Fully connected, wherever they go
• Instant mobile onboarding (QR Code)
• Simplified mobile onboarding
• Enterprise contacts
• Make and take calls on the go (from anywhere in the world)
• Instant mobile onboarding (QR Code)

Voice features at-a-glance

• Unlimited calling local and long distance
• Contact Center with detailed analytics and reporting
• Multi-layer auto attendant(s)
• Dial By Name Directory
• Hot Desking
• Dynamic Caller ID
• Text enabled DIDs supporting SMS
• Find me/follow me (digital assistant)
• Call routing based on business hours, after hours and holiday hours
• Three and four digit dialing
• Speed Dial
• Page and intercom
• Holiday routing and holiday auto attendant
• Caller ID Blocking
• Call Park
• Simultaneous ring
• Electronic faxing, fax to email
• Attended and unattended call transfer
• Call Forwarding
• Conference bridge
• Call hold, customized music on hold
• Commercial(s) on hold by location or call queue
• Busy lamp fields (BLF)

Stability features

• Automatic rerouting in the even of a power failure and/or internet outage
• Geo-redundant infrastructure
• Prioritized voice (QOS) with router
• Remote configuration changes
• LTE Failover

Management features

• Admin portal
• Detailed call activity
• Call history
• Paperless invoices

Productivity

Our cloud communications solution makes your workforce more productive—never miss a business call!

• Ring all your end points automatically (desk phone, mobile, etc.) with every call and in the event that you don’t answer, we can route calls to any number you choose (branch office, automated attendant, mobile number, etc.)
• Communicate virtually anywhere, anytime, and on any device—creates a more flexible workforce
• Enable mobile devices to interact seamlessly with your corporate phone system
• Transcribe voicemail messages to text and/or email, allowing for more efficient voicemail management
• Integrate voice, chat, video conferencing and screen sharing thereby extending reach and increasing productivity

Reduced costs

No phone system hardware to buy, install, manage, upgrade or replace

• Reduce infrastructure maintenance and operating costs with no additional hardware to purchase
• No more proprietary equipment to worry about
• Your communications infrastructure is always current and up-to-date with the latest features and functionality
• Consolidate voice and data onto a single network

Highly reliable

Our unified communications platform is purpose-built for reliability

• Our five geo-redundant state-of-the-art datacenters virtually eliminate outages and reduce latency
• Highly scalable
• Your communications infrastructure is always available to you in the cloud