Genesys is committed to diversity, equity and inclusion

Making change happen — one person at a time

Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

Genesys is the global leader in cloud customer experience and contact centre solutions. Spanning over 100 countries, we cover a lot of ground. Maybe one day we’ll get Antarctica, but until then we have the other continents covered. Genesys employees work together to create the best customer experiences.