Founded in 2003, EPIC is a leading provider of contact center consulting, outsourcing and managed services. EPIC’s clients represent small, medium, and Fortune 500 companies, including some of the most recognized brands in the world. EPIC offers clients turnkey outsourcing and managed services solutions, as well as consulting services in all aspects of contact center assessment, benchmarking, design, deployment, optimization, and management to improve the customer experience while reducing costs.